Procedural Scheduler - Surgical Specialists

Job Description

Comprehensively coordinates and manages the scheduling of patients for General Surgery patients according to orders. Provide effective communication to patients regarding appointment and testing instructions and preparations.

* Serves as an agent to improve customer service and provide a layer of safety throughout the scheduling process.

* Participates regularly in the evaluation of the scheduling process to ensure the patient is placed in the safest environment possible.

* Evaluates resources needed to safely perform the designated procedure requiring clinical knowledge, critical thinking and communication skills.

* Efficiently and timely manage all EPIC referral work queues for scheduling of incoming patient appointments.

* Performs a variety of functions in the medical office involving general duties including but not limited to: answering the telephone, communicating messages through email or Epic, greeting, registering and scheduling patient appointments, collecting patient copayments, verifying insurance and other patient data is accurate, scanning and or uploading patient information to patients electronic chart. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.

Job Requirements

Applicable

Experience:

1 year

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.