Assistant Hotel General Manager

Holiday Inn Kansas City Downtown
• Kansas City , MO , US

Posted 3 days ago

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards.

You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
• Consult with the general manager to ensure that all guest service standards are met daily
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed

• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Have superb communication skills, organizational skills, and problem-solving skills
• 3+ years of experience working in a hotel or the hospitality industry required

Compensation

$50,000 - $55,000

Welcome to the Holiday Inn Kansas City Downtown!

We are nestled between the River Marketand the Central Business District of Kansas City,right down the street from theKC Street Car.

The Holiday Inn Kansas City Downtown is a short 2-minute drive from the Charles

B. Wheeler Downtown Airport (MKC) and a 20-minute drive from the Kansas City International Airport (MCI).

The Holiday Inn Kansas City Downtown offers a very unique stay experience. The newly renovated rooms have amazing comfort, cleanliness, and service with a taste of luxury for all travelers visiting the city. Guests can expect Complimentary Wi-Fi access throughout the hotel. Access to a state-of-the-art fitness center.