Hotel General Manager, Ambassador Hotel Kansas

Ambassador Hotel Kansas City, 1111 Grand Blvd, Kansas City, Missouri, United States of America

Posted Monday, March 9, 2026 at 4:00 AM

At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience.

With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.

We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed.

Join our team of innovators!

Located in the heart of downtown Kansas City, the Ambassador Hotel is a refined boutique hotel known for its historic architecture, elevated guest service, and vibrant food and beverage experiences.

The hotel features luxurious accommodations, elegant event space, and Lonnie’s Reno Club, a distinctive dinner and jazz experience inspired by the city’s rich musical heritage. Blending live jazz performances with an intimate dining atmosphere, the venue has become a destination for both hotel guests and locals seeking a memorable night out.

Together, these experiences create a sophisticated stay that reflects the cultural spirit of Kansas City while delivering modern luxury hospitality.

• That people come first and that our associates are the driving force behind our success.
• That exceptional service and a passion for hospitality creates lasting guest experiences.
• That, as a leader, you inspire and develop your team to exceed expectations.
• That collaboration, innovation, and operational excellence are key to a thriving hotel.
• In joining an organization that cares about and supports your career growth and development

• Are a dynamic and results-driven hospitality leader with a track record of success.
• Excel in strategic planning and operational management across all hotel departments.
• Possess strong financial acumen and a passion for achieving outstanding profit performance.
• Lead with a guest‑centric mindset, ensuring exceptional service and satisfaction.
• Foster a culture of teamwork, accountability, and continuous improvement.

• Prior GM experience of four-star, four-diamond properties preferred.
• Proven experience managing and overseeing both Food & Beverage and Rooms Division operations.
• Demonstrated success in achieving outstanding profit and guest service goals.

• Minimum five years’ experience as Director of Operations/Hotel Manager of a large four-star or four-diamond multi‑outlet convention property.
• Bachelor’s degree in Hospitality Management or a related field preferred.

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.

Ambassador Hotel Kansas City, 1111 Grand Blvd, Kansas City, Missouri, United States of America