Human Resources Manager

Position Summary

The Human Resources Manager plays a key leadership role in overseeing and executing HR strategies aligned with company goals. This role is responsible for ensuring compliance, improving employee engagement, and managing day‑to‑day operations including employee relations, benefits, training, and performance management. The HR Manager partners with leaders across the organization to foster a high‑performing, engaged workforce and a positive company culture.

• Serve as a trusted advisor to managers and employees on HR policies, performance issues, and conflict resolution.
• Ensure compliance with federal, state, and local labor laws and regulations.
• Oversee driver eligibility and maintenance policies for employees driving company vehicles.
• Lead investigations and maintain documentation of employee issues.
• Collaborate with hiring managers to develop job descriptions.
• Assist recruiters/onboarding specialists with recruitment efforts for key positions.
• Participate in the interview and selection process of new hires as needed.
• Ensure a positive and structured onboarding experience in collaboration with recruiters/onboarding specialists.
• Administer performance review processes and support managers with feedback tools.
• Identify training needs and coordinate employee development initiatives.
• Promote leadership and soft‑skill development across departments.
• Support benefit administration, including enrollments, terminations, and employee education.
• Complete benefit audits and reconciliations to ensure accuracy of employee enrollments and deductions.
• Participate in the audits process and non‑discrimination testing of the company's benefit and retirement plans.
• Assist in compensation benchmarking and annual salary reviews.
• Lead and facilitate open enrollment and other benefits educational tools and resources for employees.
• Collaborate with the Payroll department to handle employee‑related questions.
• Maintain and improve HR systems, files, and employee data integrity.
• Assist with HR metrics and reporting (e.g., turnover, time‑to‑fill, engagement scores).
• Lead HR policy development and updates.
• Support initiatives to promote employee engagement, retention, and a positive workplace culture.
• Lead or support employee surveys, recognition programs, and internal communications.

• Initiative (self‑starter) with a focus on process efficiencies.
• Ability to work independently and self‑directed.
• Strong interpersonal skills and the ability to give direction and establish relationships.
• Proficiency in preparing reports and business correspondence.
• Strong time‑management, accountability, and prioritization skills.
• Team player with versatility, flexibility, and enthusiasm for changing priorities.
• Ability to manage through conflict, complexity, and problem‑solve.
• Excellent written and verbal communication skills.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive HR experience, with at least 2 years in a managerial or generalist capacity.
• Strong knowledge of HR laws, compliance, and best practices.
• Proficiency with HRIS and Microsoft Office Suite; experience with ADP is a plus.
• Proven ability to handle sensitive matters with professionalism and confidentiality.

The local office for this position is Pacific, MO. The role regularly works out of a controlled office environment. Occasional travel may be required to visit other offices, field locations, training, or company events.

This position routinely uses standard office equipment such as laptop computers, projectors, smartphones, copy/fax, and filing cabinets. It is largely sedentary, but some physical work is required. The employee must be able to work in a variety of positions: sitting, squatting, standing, walking, and driving, and lift up to 15 pounds.

Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Employees may visit construction project sites; PPE such as safety glasses, hard hats, and safety vests will be required. Exposure to uncomfortable or distracting sounds or noise levels may occur on site.

This job description is not an exhaustive list of duties; responsibilities may change at any time with or without notice.

Mid‑Senior level

Full‑time

Human Resources

Telecommunications

• Medical insurance
• Vision insurance
• 401(k)