Associate Benefits Analyst

Your Responsibilities

The Associate Benefits Analyst supports the strategy, administration, and communication of the organization’s Associate benefit programs with a specialized emphasis on wellness initiatives and clear, engaging Associate communications. This role ensures benefit programs are understood, accessible, compliant, and aligned with the company’s culture of well being.

• Assist in the daily administration of health, welfare, and retirement benefit plans, including eligibility, enrollment, billing, and vendor coordination.
• Serve as the escalation point of contact for complex benefit inquiries and escalated claims issues.
• Provides highly service-oriented consultative advice to Lockton’s internal Clients by translating data and benefit policies into understandable terms.
• Maintain accurate Associate records and support audits, compliance reporting, and data integrity across HR systems.
• Support annual open enrollment activities through Associate support and communications.

• Manage and educate on the company wellness program to promote physical, emotional, financial, and social well being.
• Serve as a wellness ambassador internally, ensuring wellness initiatives are aligned with organizational goals and culture.
• Partner with vendors to coordinate wellness challenges, onsite/virtual events, seminars, screenings, and incentive programs.

• Design and deliver clear, engaging benefit communications across various mediums such as intranet, presentations, videos, and print channels.
• Translate technical benefits information into user-friendly messages that improve Associate understanding and engagement.
• Maintain a consistent communication calendar for benefits and wellness initiatives.
• Support the creation of benefits guides, FAQs, training materials, and manager toolkits.

• Bachelor’s degree in Human Resources, Business Administration, Communications, or related field.
• 3–5 years of experience in benefits, HR, wellness program coordination, or communications.
• Strong writing, editing, and communication skills; as well as effective analytical, organizational, and interpersonal skills.
• Ability to work independently and take full ownership of role responsibilities and achievement of goals.
• Practices Lockton’s motto, “We Live Service,” while serving Clients’ needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton.
• Ability to organize workload and meet time sensitive deadlines.

• Experience developing or managing Associate wellness initiatives.
• Graphic design or communication tools experience (e.g., Canva, Adobe, SharePoint).
• CBP, CEBS, PHR, or SPHR Certification a plus.
• Highly proficient in the Microsoft product suite.
• Proficient in the People Soft product suite a plus.

• Detail oriented and highly organized.
• Strong customer service mindset.
• Ability to balance multiple priorities in a fast paced environment.
• Creative communicator with an eye for design.
• Analytical thinking and problem solving skills.
• Team-oriented and collaborative.