IT Support & Hardware Inventory Coordinator

IT Support & Hardware Inventory Coordinator

Location: Oakes Auto Group | Kansas City Metro
Schedule: Full-Time | Monday–Friday | Daytime Hours
Compensation: Hourly or Salary, based on experience

The IT Support & Hardware Inventory Coordinator supports day-to-day technology needs across our dealership group. This role focuses on hardware inventory control, basic software support, and assisting with IT tickets as they come in. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off + paid holidays
• Employee discounts
• Career growth across multiple stores
• Locally owned and operated
• Tuition reimbursement
• Community involvement and volunteer opportunities

• Manage and track all company hardware inventory including laptops, desktops, phones, tablets, and accessories
• Handle hardware check-in and check-out for new hires, role changes, and terminations
• Assist employees with basic software support and troubleshooting
• Monitor, log, and help manage IT support tickets, escalating to our third-party IT partner when needed
• Prepare, deploy, collect, and document equipment across multiple locations
• Maintain accurate records and documentation related to hardware, software, and user access
• Support onboarding and offboarding from a technology standpoint
• Coordinate with our external IT provider to ensure timely issue resolution

• Highly organized with strong attention to detail
• Comfortable working with software systems and basic troubleshooting
• Ability to manage inventory and track assets accurately
• Strong communication skills and follow-through
• Ability to prioritize multiple requests in a fast-paced environment
• Process-driven and dependable

Requirements

• Valid driver’s license with a clean or acceptable driving record
• Ability to pass a standard background check
• Strong reliability and consistent attendance
• Comfortable working in a fast-paced, customer-focused environment
• Basic computer skills and willingness to learn new systems
• Prior experience in IT support, hardware management, or inventory control preferred, but not required

Oakes Auto Group is a locally owned and rapidly growing dealership group serving the Kansas City metro. We take pride in creating a workplace that feels supportive, grounded, and people-first. Our teams across North Kansas City, Olathe, and Kansas City operate with a shared focus on teamwork, personal growth, and doing right by our customers and our community.

We invest heavily in training, development, and internal promotion because we want our people to build long-term careers here, not just hold short-term jobs. Our stores value open communication, accountability, and a winning attitude, and we genuinely celebrate our employees’ successes and milestones.

Beyond the walls of our dealerships, we stay active in the community through local partnerships, volunteer opportunities, charity drives, and events that bring people together. We’re proud to represent a brand that is known for its culture, its commitment to service, and its belief that great people create great experiences.

If you’re looking for a workplace where you can grow, feel supported, and make an impact, Oakes Auto Group is a place where you can build your career.

Oakes Auto Group is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.