Analyst, IT​/Tech, IT Business Analyst

Job Description

The IS Analyst provides technical expertise and support for clinical applications with a focus on oncology and infusion workflows. This role delivers day-to-day application support, participates in project work, performs system build and maintenance, and collaborates closely with end users, vendors, and subject matter experts. The analyst ensures system reliability, accuracy, and alignment with clinical and business needs while adhering to established change control processes.

• Provides IT support for assigned applications and participates in both operational and project-based work.
• Responds to user issues, troubleshoots problems, and conducts end-user training.
• Collaborates with Subject Matter Experts to inform build decisions, system design, workflow optimization, and documentation standards.
• Helps users develop and execute test plans to validate accuracy, integrity, interoperability, completeness, and expected system outcomes.

• Develops system and programming specifications aligned with user and organizational needs.
• Prepares and maintains technical documentation to support system operation, maintenance, and ongoing development.
• Creates workflow diagrams, models, and procedures to support problem analysis and solution recommendations.
• Modifies and configures features supplied by off-the-shelf systems to meet clinical workflow requirements.
• Works with third-party vendors on technical requests, issues, or enhancement needs.
• Understands and follows all change control documentation and governance processes.

As a member of the Application Services Group Beacon Oncology Team, the analyst will:

• Obtain certification in Willow Inpatient or Epic Care Ambulatory, certification in Epic Beacon Oncology , and certification in Epic Genomics .
• Build, maintain, and optimize Epic oncology and infusion center department structures and workflows.
• Support user security design, access audits, and role-based permission management.
• Configure and maintain workflows related to high-cost drug charging, coding, and related revenue‑cycle tasks.
• Participate in system testing, integrated testing, upgrades, training, and reporting activities.
• Complete other tasks, enhancements, and projects as assigned.

Applicable

Experience:

2 years IT Specific Certification - Various Associate Degree

Full Time Day (United States of America)

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.