Application Support Administrator; Night Shift

Overview

Our client is seeking an Application Support Administrator to perform routine support activities including monitoring applications, partnering with team members to implement automation, completing moderately complex maintenance tasks, providing deployment support, participating in disaster recovery exercises, creating procedural documentation, and executing on-call rotation assignments involving weekend support.

• Implement enhanced monitoring using tools and custom scripts.
• Proactively identify and troubleshoot issues related to poor application performance, job failures, file receipt, and application outages in production environments.
• Exercise sound judgment and critical thinking in different scenarios, navigating production issues.
• Partner with IT/Vendor teams to resolve incidents.
• Document daily activities and incidents.
• Participate in Incident Management.

• Ability to work the night shift: 4:00 PM – 1:00 AM (Sunday - Thursday).
• 1+ year of operational/application support experience (application monitoring, automation implementations, maintenance tasks, deployment support, etc.).
• Strong multi-tasking, customer service, and communication skills.
• Good working knowledge of multiple hardware/software platforms and applications.
• Ability to work independently with limited supervision and direction.
• Ability to multitask effectively.

• Site Reliability Engineer experience.
• Experience supporting PaaS and API gateway infrastructure.
• Working knowledge of AWS Cloud architecture.
• Demonstrated technical skill in at least one general-purpose programming language (Java, C#, Python, BASH, etc.) and domain-specific language (HTML, SQL, proprietary vendor language, etc.).

This is a 12-month contract opportunity. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately-vested company match) available with Tri Com during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.