Technical Content Engineer

Building trusted markets - powered by our people

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting‑edge trading, clearing, and investment solutions to market participants around the world.

We are building meaningful ways to support professional and personal development while strengthening the trust we have earned as a global market leader. Our teams are empowered to share ideas, actively pursue them, and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to go for it and equip our managers with the training to coach their teams to the next level.

We strive to provide employees a safe space to network, share ideas, and create opportunities.

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees.

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Cboe Global Markets is building the next generation of its technical content capability - and the Associate Technical Content Engineer is a foundational member of that effort. This role sits at the intersection of structured authoring, technical communication, and AI‑assisted content delivery, producing the notices, specifications, and documentation that market participants around the world rely on to operate effectively.

The Associate Technical Content Engineer will utilize DITA content management systems and AI/automation tooling to create, organize, and deliver technical content - including Trade Desk notices, technical specification updates, and internal operational documents - in support of the Global Operations department. This is an opportunity to shape how one of the world’s largest exchange operators communicates technical change to global market participants, with real tools, real stakes, and a team actively investing in AI‑driven content workflows.

You will be expected to take a process engineering‑first approach to this role, supported by your supervisor and peers in day‑to‑day responsibilities, with clear pathways for growth as the Technical Content Development function expands.

• Technical Content Creation and Delivery:
  Draft and publish technical content including public trade desk notices and technical specifications. Incorporate edits from Operations, Engineering, Legal, and Business teams; obtain all necessary pre‑publication approvals; and use content systems to maximize efficiency, reliability, and timeliness of delivery.
• Structured Authoring and Content Systems (DITA/CCMS):
  Design structured, topic‑based content using DITA, incorporating content reuse and metadata as appropriate. Maintain strict version control and branching, optimize taxonomy, and troubleshoot invalid XML to ensure content integrity across the CCMS.
• Cross‑Functional Collaboration and Technical Discovery:
  Analyze project requirement documents and work with multiple internal teams - including Operations, Engineering, and Compliance - to gather the technical information required to prepare or update internal and external documentation. Serve as a reliable content partner across disciplines.
• Documentation Standards and Quality Control:
  Review pre‑publication documents to ensure continuity of content style per defined corporate documentation standards. Uphold accuracy, consistency, and clarity across all content types, with strong attention to detail throughout the review and approval lifecycle.
• AI‑Assisted Workflows and Process Improvement:
  Active…