Digital Operations and Governance Specialist

Job Location

KANSAS CITY PLANT - F&HC

Information Technology at Procter & Gamble is where business, innovation and technology integrate to build a competitive advantage for P&G. Our mission is clear – we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide. Our IT professionals are diverse business leaders who apply IT expertise to deliver innovative, tech-focused business models and capabilities for our 65 iconic, trusted brands.

From Day 1, you’ll be trusted to dive right in, take the lead, use your initiative, and build billion‑billion brands that help make everyday activities easier and make the world a better place! Our company offers purposeful work that will take your career places you never envisioned, in creative work spaces where innovation thrives and where your technical expertise is recognized and rewarded.

The Digital Operations and Application Governance Specialist plays a vital role in executing digital initiatives and maintaining robust application governance within the plant. This position supports effective project delivery, promotes the adoption of digital solutions for operational efficiency, and ensures application compliance, including responsibility for Computer System Validation (CSV) ownership. Working closely with the Senior Digital Operations and Application Governance Leader, this role contributes to a seamless and autonomous supply chain, ensuring all digital systems meet regulatory and company standards.

• Assist in the execution of digital projects from initiation to completion, ensuring alignment with project plans and timelines.
• Support multidisciplinary teams in the design, implementation, and evaluation of digital initiatives aimed at optimizing operations and improving efficiency.
• Help in tracking project progress, identifying potential roadblocks, and escalating issues to the Plant Digital Operations and Application Governance Leader.
• Serve as a site contact for CSV‑related inquiries, assisting in maintaining CSV standards and documentation.
• Support the Plant Digital Operations and Application Governance Leader in ensuring all in‑scope (regulated) computer systems and applications are identified and validated according to corporate CSV procedures (QAS‑S‑04).
• Assist in reviewing site computer systems to determine if they are in scope for CSV and ensure their inclusion in the Application Inventory.
• Help in collecting and providing evidence for Data Integrity and Site CSV‑related activities, including for site GIA and external audits.
• Collaborate with Local Application Owners and Technical Owners to ensure compliance of computer systems/applications, including verification of supplier audits and proper management of changes.
• Support the remediation plans for non‑compliant systems, ensuring data integrity procedural controls are in place.
• Participate in regular reviews of computer systems with key stakeholders to ensure ongoing CSV compliance.
• Lead the registration and vetting process for applications before deployment, ensuring compliance with organizational policies.
• Lead in maintaining access control for applications, ensuring security and adherence to established frameworks.
• Help execute change management processes for application updates, minimizing disruption.
• Support the maintenance of App Continuity Plans to ensure application availability during business disruptions.
• Assist in managing record retention for application data in accordance with company and legal policies.
• Support the integration of P&G digital technologies into plant projects, ensuring seamless incorporation to meet site requirements.
• Facilitate communication among stakeholders, gathering information and assisting in addressing challenges related to digital strategy deployment.
• Contribute to the identification of inefficiencies and support the implementation of digital solutions to enhance productivity.
• Assist and lead in the deployment of touchless quality assurance methodologies utilizing digital platforms to streamline processes and reduce manual interventions.

• Entry‑level to 2 years of experience in…