Sr. Operations Resilience Engineer

Senior Operational Resilience Engineer

Building trusted markets — powered by our people

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We're building meaningful ways to support professional and personal development while strengthening the trust we've earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to "go for it" and equip our managers with the training to coach their teams to the next level.

We strive to provide employees a safe space to network, share ideas and create opportunities.

To support strong partnership and team connection, this role follows a four day in office work model.

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees.

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Role Overview

The Senior Operational Resilience Engineer supports Cboe Technology and Operations by owning and evolving the systems, automations, and processes that underpin operational risk control. This role goes beyond building and delivering automations — it focuses on established ownership of operational resilience domains and serving as a credible, authoritative interface to regulators, auditors, and external stakeholders.

The Senior Operational Resilience Engineer independently designs and builds end-to-end automated workflows across incident management, BCP/DR, change management, and compliance evidence collection. They own meaningful components of operational resilience platforms, lead audit readiness activities within their domains, and provide mentorship and technical guidance to junior team members. They represent operational control functions directly to regulators and auditors — articulating control design, gaps, and remediation plans with confidence and authority.

Core responsibilities include:

• Independently owning meaningful components of operational resilience platforms, systems, or delivery work streams
• Designing, building, and maintaining end-to-end automations with minimal guidance that streamline incident lifecycle management, from detection through Learning Review and post-incident action tracking
• Representing related operational control functions directly to regulators and auditors; supporting examinations, audits, and regulatory inquiries with confidence and authority
• Leading evidence collection and audit readiness activities within owned domains
• Contributing to the development and maintenance of control documentation, runbooks, and regulatory attestation packages
• Integrating operational systems to enable real-time data flow across incident, change, and compliance platforms
• Developing AI-assisted workflows to enrich incidents, surface risk signals, and accelerate decision-making
• Identifying opportunities to improve operational practices, processes, and standards
• Providing guidance and mentorship to more junior team members
• Driving continuous improvement in operational metrics through instrumentation and observability

A successful Senior Operational Resilience Engineer brings expert-level knowledge in one or more regulatory and operational resiliency frameworks — such as NIST, FFIEC, SOC2, DORA, Reg SCI, CFTC System Safeguards, or PCI DSS — combined with expert-level knowledge of one or more critical operational…