Senior Implementation Consultant; PA-Auto-Q2-R

Implementation Consultant Advisor - RS

The Implementation Consultant plays a critical role in delivering successful client implementations by acting as a strong business analyst and liaison between business stakeholders and technical teams. This role focuses heavily on requirements gathering, documentation, and analytical problem-solving, with an understanding of technical concepts that support effective solution delivery to ensure maximizing client satisfaction.

Partner with business and technical stakeholders to gather, analyze, and document business and system requirements

Author and maintain high-quality project documentation, including:

• Business and functional requirements documents
• Implementation and configuration documentation
• Process flows and data mappings

Translate complex business needs into clear, actionable requirements with an understanding of underlying technical concepts

Support implementation activities across the project lifecycle, ensuring alignment between client needs and delivered solutions

Act as a subject-matter resource during implementations, particularly within Chorus and Retirement Services

Identify gaps, risks, and dependencies; propose practical, well-documented solutions

Participate in project and implementation meetings to clarify requirements and support issue resolution

Collaborate effectively with project managers, developers, and other technical resources without serving as a primary PM or technical engineer

Required Experience:

• Technology, or a related field.
• 5+ years of experience as a Business Analyst or in an implementation, preferably within the financial services or retirement industry.
• Proven experience in:
• Requirements gathering and stakeholder interviews
• Writing detailed technical and business documentation
• Strong analytical skills with the ability to decompose complex problems
• Working knowledge of Chorus and Retirement Services platforms
• Hands-on experience supporting or participating in project implementations
• Solid understanding of basic technical concepts (e.g., data flows, system integrations), without requiring deep technical specialization
• Excellent written and verbal communication skills

What Sets You Apart (preferred qualifications):

• Prior experience at SS&C, DST, BFDS, or a related organization (strongly preferred for lead-level roles)
• Exposure to Agile methodologies (helpful but not required)
• Experience working in financial services, retirement, or recordkeeping environments

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.