Field Technician

Compucom Staffing provides a temporary opportunity for a Field Technician in Kansas City, MO, offering on‑site, end‑user support for printers, kiosks, POS systems, and related hardware and software.

• Diagnose and resolve issues with printers, kiosks, and POS systems
• Install, configure, and maintain hardware and software
• Perform routine maintenance to optimize equipment performance
• Deliver clear technical assistance to customers onsite and over the phone
• Maintain accurate service records and uphold quality standards
• Perform post‑sale, field technical product support
• Assist with installations and repairs or maintenance tasks of technology products
• Resolve customer technical issues and answer questions
• Keep records of system problems and issues
• Complete routine tasks under moderate supervision

• Minimum 1+ year of related experience
• CompTIA A+ certification required
• Ability to read and understand documentation and learn quickly
• Good working knowledge of computers and computer systems
• Willing to learn, friendly and personable
• Strong knowledge of printers, computer hardware, and software
• Proven troubleshooting and problem‑solving skills
• Excellent communication and customer service abilities
• Ability to manage multiple priorities and work independently or in a team
• Physical capability to lift up to 50 lbs.

Rate: $16.50 – $22.00 per hour. Pay within this range may be influenced by location, skills, education, and experience.

The Company offers a comprehensive benefit package, including medical, dental, vision, life, AD&D, disability, Employee Assistance, paid holidays (up to 6 days annually), paid time off (minimum 10 days annually), paid parental leave (minimum 10 days annually), 401(k), and FSA/HSA pre‑tax benefits.

W2 only, no Corp to Corp arrangements.

We consider all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

Arizona Applicants:
The Company maintains a smoke‑free workplace as required by applicable law.

California Residents:
The Company complies with California employment laws.

Maryland Applicants:
The Company complies with Maryland law regarding lie‑detector tests.

Massachusetts Applicants:
The Company complies with Massachusetts law regarding lie‑detector tests.

Rhode Island Applicants:
The Company complies with Rhode Island workers' compensation law.

Candidates must be authorized to work in the United States without employer sponsorship.