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Navy IT Service Desk Specialist — Tier 1 Support & Ops
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-08-08
Listing for:
Koitecc Solutions
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Leidos is seeking a Help Desk Support Representative to join the team supporting the Navy-Marine Corps Intranet. You will be the first point of contact for IT issues, delivering tier 1 phone and online support, and performing troubleshooting with escalation as needed.
You will monitor network health, document outages, execute scripts, and manage tickets. The role requires shifts including evenings and weekends to ensure continuous service delivery.
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