More jobs:
Senior Help Desk Specialist, Tier II – Hybrid
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-08-08
Listing for:
Lathrop GPM
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Lathrop GPM LLP in Kansas City, MO is seeking a Help Desk Specialist - Tier II to resolve complex technical issues, support attorneys and staff, and maintain productivity and security.
The role requires strong customer service, experience with Windows and Office, and collaboration with Level 3 teams; hybrid work arrangement and travel to multiple offices.
You will help prevent recurring problems, document solutions, and contribute to knowledge base improvements.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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