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Product Support Analyst - SaaS, AI Insights, Cross-Functional
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-08-09
Listing for:
PureCars
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
Data Analyst, Technical Support
Job Description & How to Apply Below
Pure Cars is seeking a Product Support Analyst to join our product team in a hands-on, cross-functional role. You’ll triage and analyze support requests for our SaaS platform, working with product, engineering, operations, and customer support to decide what to solve and how to prioritize initiatives.
You’ll develop reports, leverage AI tools to understand system behavior, and translate insights into knowledge-base materials and updated documentation for the support team.
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