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End-to-End Tech Support Specialist
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-08-20
Listing for:
H&R Block
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
H&R Block is seeking a Support Specialist to serve as the single point of contact for technical support across the enterprise. You will assist internal and external customers by phone, email, and chat, troubleshoot issues, and document resolutions in our systems.
You will remote into desktops, follow procedures, escalate when needed, and maintain up-to-date knowledge of supported products. The role requires a high school diploma and at least one year of related experience.
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