IT Desktop Support - Associate / Kansas City MO 64111
Job in
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-09-12
Listing for:
Mindlance
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Overview
- Contract:
3 Months - Location:
3822 Summit Ave, Kansas City MO 64111, USA - Job Title:
IT Desktop Support - Associate - Company:
Mindlance - Brief
Description:
Providing technical guidance to a wide range of users over phone, via email and at colleague’s work stations. Prioritizing work schedules to minimize operational down time.
- Assemble and support desktop & laptop computers and applications (Windows 7 Professional, Windows 10, Microsoft Office, Internet Explorer, Right Fax, Filemaker, Symantec Endpoint Protection, SAS, etc.)
- Image systems via Ghost and/or SCCM
- Utilize the SCCM to deliver new/updated software packages to the desktops/laptops
- Maintain license inventory of all desktop computer applications
- Maintain physical inventory of all desktop & laptop computers
- Perform minor troubleshooting & repair of computers
- Coordinate with vendors for the repair of desktop and laptop computers in and out of warranty
- Provide remote support and troubleshooting
- Provide Desktop Team leadership
- Attend team meetings
- Make recommendations for improvement to Manager, Site Support
- Other duties as assigned by Manager, Site Support
- High level customer services skills
- An empathetic and approachable manner
- A passion for IT and the ability to learn new technologies
- The discipline to work within a fast-paced and dynamic support environment both individually and as part of a team
- Minimum of Bachelor s Degree or 3 year’s desktop support experience
- Experience with Microsoft desktop applications (Office, Outlook, etc.)
- Experience with Microsoft Active Directory
- Good written and verbal communication skills
- Minimal travel, as necessary
- Willing to work weekends/nights as needed for system upgrades
- Systems administrator experience with Microsoft Networking systems (Windows 2008/2012) with a LAN of at least 10 users is desirable
- Experience supporting Android and iOS mobile devices
If you are available and interested then please reply me with your “
Chronological Resume
” and call me on .
Thanks & Regards,
Position Requirements
10+ Years
work experience
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