IT Service Delivery Consultant Mid​/Site Manager

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. IT Service Delivery Consultant Mid / Site Manager The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.

• Leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with business and IT strategic objectives.
• Provide Incident, Problem, Change, and Availability Management.
• Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility, and visibility to the organization.

• Serve as Site Manager for Resource Managers to head-up, supervise and represent the team on-site.
• Responsible for ensuring that all program goals and objectives are accomplished within the prescribed timeframe, budgetary parameters and to the customers' satisfaction.
• Provide Subject Matter Expertise and technical leadership for onsite staff. Act as chief point of contact for team members and frontline escalation point regarding workplace issues.
• Responsible for reporting events, informing Leidos leadership of incidents and advising on potential courses of action.
• Provide performance feedback and coaching to direct reports.
• Manage administrative duties for team, to include team scheduling, time off requests, coordinating training, special initiatives, professional development, etc., ensuring compliance with Leidos policies.
• Responsible for incident escalation on behalf of direct reports; pursue and attain issue resolution; coordinate with Resource Managers for interdepartmental requirements; and tracking training, certification and education for Leidos personnel.
• Modeling the 6 Key Leidos Leadership Excellence Behaviors.

• Bachelor's degree and a minimum of 2+ years of relevant experience or equivalent.
• Active DoD Secret Clearance
• Prior MCEN experience
• ITIL certification required
• IAT II certification required
• Must be currently working on the ESD
• Experience with Hardware (HW) or Software (SW) asset management.

• Previous people leadership experience.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

August 21, 2026

For U.S. Positions:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range $59,150.00 - $

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at

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