Enterprise Workstation Systems Engineer – Offices; Hybrid

The Enterprise Workstation Systems Engineer is responsible for endpoint management and automation using Microsoft SCCM and Intune, managing AVD infrastructure, developing performance metrics and reporting, and ensuring a secure, stable, and high performing end user computing experience.

This hybrid position is based in Kansas City, MO with an onsite expectation of once per month.

• Responsible for ensuring stable and optimally performing physical and virtual workstation, desktop, and mobile environments.
• Responsible for supporting software and hardware release processes and quality assurance for physical and virtual workstation, desktop, and mobile environments.
• Responsible for providing Level 3 operational support to the physical and virtual workstation, Desktop, Citrix, and Mobile platforms.
• Responsible for supporting the implementation of new workstation, desktop, and mobile technologies.
• Responsible for installing and configuring Microsoft Azure Virtual Desktop (AVD) technologies including host pools, AVD images, scaling and FSLogix.
• Responsible for analyzing system performance indicators and recommend improvement actions for AVD based production configuration.
• Responsible for the administration of desktop and mobile device management platforms.
• Responsible for engineering, deploying, configuring, and managing endpoints using Microsoft SCCM and Intune.
• Responsible for developing reports to track key workstation, desktop, virtual desktop infrastructure (VDI), mobile, and AVD metrics and KPIs.
• Responsible for scripting and automation supporting physical and virtual workstation, desktop, and mobile platforms.
• Responsible for testing Windows workstation and iOS mobile releases to recommend optimum configuration.

• Demonstrated experience with Microsoft SCCM (System Center Configuration Manager) and Microsoft Intune for endpoint deployment and device management.
• In-depth experience providing operational support of physical and virtual workstation, desktop, and mobile devices.
• Demonstrated experience with user support.
• Demonstrated experience with Azure Virtual Desktop (AVD), MSIX and FSLogix.
• Demonstrated experience with Azure virtual machine golden image (for AVD) creation, maintenance and workflows.
• Advanced experience with Windows and iOS workstation, desktop, and mobile software and hardware.
• Experience supporting release management.
• Demonstrated experience with mobile device management.
• Advanced experience with Microsoft stack including:
  Office, Active Directory, Azure, Microsoft 365, scripting and automation.
• Advanced experience with Windows workstation and desktop user profile management.

Preferred:
Bachelor’s degree in information systems or information technology.

Minimum 5+ years related experience.

We offer a generous benefits package to full-time and part-time employees working at least a 50% schedule. Benefits include comprehensive health, dental and vision plan for you, your spouse/domestic partner and children. In addition, we provide a superior 401(k) plan, ample time off programs, mental health programs, family building and caregiving, generous paid parental leave, life insurance, disability insurance, a wellness program, flexible spending accounts, and an employee referral bonus program.