Solution Architect - Data Center

Summary

Provides pre-sales technical engineering support to Account Executives and clients as integral part of full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Provides end-to-end solutions for data center technologies to our customers, includes traditional on-premises (server, storage, hypervisor and backup) and hybrid technologies combined with on-premise solution.

Focuses on customer focused documenting, quoting and ultimately presenting solutions to both technical and non-technical audiences.

• Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
• Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.
• Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
• Writes Statements of Work (SOWs) for Logicalis Professional Services.
• Designs and configures complex solution components.
• Proposes elements, configurations, and implementation details of solution.
• Prepares for and conducts client proof of concepts.
• Prepares and performs product demonstrations.
• Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.
• Advises service delivery team to ensure successful implementation of solutions.
• Helps clients understand solution benefits.
• Interfaces with vendor and manufacturer teams.
• Provides product and/or solution training for Logicalis Sales teams and clients.
• Mentors Logicalis team members.
• Participates in increasingly complex client projects.
• Keeps abreast of latest solutions and services Logicalis offers.
• Establishes relationships with clients by demonstrating strong listening skills.
• Builds credibility and trust by delivering what has been promised within established time frames.
• Participates in regional and national events and regional team meetings.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts self in a manner consistent with customer service expectations.

This job has no supervisory responsibilities.

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below.

The requirements listed are representative of the knowledge, skills, and/or abilities required.

We will make reasonable accommodations to enable individuals with disabilities to perform these functions.

Education/Experience/Technical Requirements/Certifications Equivalent combination accepted.

Education Bachelor’s degree in computer science, business, management disciplines, or related field.

Experience / Technical Requirements 4 years technical pre-sales role with experience in:
Enterprise, Midrange and Commercial grade storage solutions including data protection from industry leading storage vendors (IBM, HPE, Net App or Pure). Storage Area Networks (iSCSI, Fiber Channel, FCOE, or Network-attached Storage (NAS)). Hybrid Cloud design and scoping for leading vendors (IBM,HPE, Net App, Cisco and Pure). HCI technologies for leading vendors…