SaaS Technical Support Advocate
Listed on 2026-09-30
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IT/Tech
IT Support, Technical Support
Medallia is seeking a Technical Support Advocate to provide advanced frontline technical support for admins, clients, and partners on the Medallia Experience Cloud. You will solve complex issues, perform root-cause analysis, and drive improvements across a cross-functional team including Professional Services and Engineering.
Over 6–18 months you will build a solid product foundation, then specialize in Platform and Integrations with APIs and developer tools, guided by senior experts.
As a SaaS Technical Support Advocate, you will play an important part at Medallia in MO, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in MO, United States.
This opportunity is part of our work in IT & Technology.
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