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IT Support Analyst II – Help Desk

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: TKC Holdings, Inc.
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 33000 - 40000 USD Yearly USD 33000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Analyst II – 24/7 Help Desk

TKC Holdings, Inc. is seeking an IT Support Analyst - Tier 2 to deliver high-quality customer service across multiple channels, resolve incidents using SOPs, and coordinate with onsite and third-party technicians for hardware/software issues.

The role includes 24/7 on-call rotation, documentation of interactions in the ticketing system, and training of employees on day-to-day IT support activities.

Are you ready to take on the IT Support Analyst II – 24/7 Help Desk role at TKC Holdings, Inc.?

Step into the IT Support Analyst II – 24/7 Help Desk role at TKC Holdings, Inc. in MO, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in MO, United States.

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