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CRM QA Lead: Campaign Quality & Automation

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: H&R Block
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 73000 - 110000 USD Yearly USD 73000.00 110000.00 YEAR
Job Description & How to Apply Below

H&R Block is seeking a Senior QA Analyst - CRM to ensure quality of customer communications across email and CRM channels. You will validate campaigns before deployment and partner with CRM Operations, Strategy, Email Design, Copywriting, GTM, Data Management, Analytics, and Technology teams to ensure readiness and accuracy on SFMC, AJO, and related CRM tools.

Day-to-day, you’ll perform end-to-end QA reviews of campaigns, review content and layouts, validate journeys and targeting, and verify

As a CRM QA Lead:
Campaign Quality & Automation, you will play an important part at H&R Block in MO, United States.

We invite applications for the CRM QA Lead:
Campaign Quality & Automation position located in MO, United States.

The following position is for a CRM QA Lead:
Campaign Quality & Automation with H&R Block.

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