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Senior Enterprise Service Desk Lead — Navy IT Backbone

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Leidos
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 43000 - 55000 USD Yearly USD 43000.00 55000.00 YEAR
Job Description & How to Apply Below

Leidos is seeking a Help Desk Support Representative to join the Navy-Marine Corps IT backbone team. You will provide tier 1 support via phone and online channels, troubleshoot issues, document outages, and follow escalation protocols to ensure service continuity.

Preferred candidates hold DoD 8570 IAT II (Security+) certification and are able to work evening/weekend shifts, supporting network operations and cybersecurity services for a large government program.

This opportunity is for the Senior Enterprise Service Desk Lead — Navy IT Backbone role at Leidos.

This is an excellent opportunity to take on the Senior Enterprise Service Desk Lead — Navy IT Backbone role at Leidos.

As a Senior Enterprise Service Desk Lead — Navy IT Backbone, you will play an important part at Leidos in Kansas City, MO, United States.

Position Requirements
10+ Years work experience
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