Manager, Transportation Operations

Company Introduction:
Lindt & Sprüngli is a Swiss chocolate manufacturer and recognized as a global leader in the market for premium chocolate, offering a large selection of products around the world. Lindt & Sprüngli looks back on a long-standing tradition of 175 years during which it has become known as one of the most innovative and creative companies making premium chocolate under the key brand Lindt.

Lindt & Sprüngli (North America) Inc. is the holding company of the US family of companies Ghirardelli Chocolate Company, Lindt & Sprüngli (USA) Inc. and Russell Stover Chocolates Inc. Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of Excellence for the North American market by providing world-class Supply Chain, Project Management, Information Technology, and additional business services to the local entities.

This is an exciting time to join our company as we are further accelerating the success story and market expansion over the next years. High performing, entrepreneurial, result driven and passionate employees are key success factors for Lindt & Sprüngli. We are warmly welcoming ambitious talents to join us.

• A highly passionate team driven for success
• A fast-changing business environment and entrepreneurial mindset
• Central and prime office location in Kansas City next to the Plaza US or international career opportunities within the Lindt Group
• Opportunities to be involved in employee committees
• A flexible work environment offering a hybrid model
• Market competitive compensation, annual bonus and benefits
• And of course – delicious premium chocolate!

• Excellence:
  You have passion for what you are doing and strive for excellence
• Innovation:
  You are constantly looking for new and better ways to deliver success
• Entrepreneurship:
  You are empowered and accountable for your tasks and results
• Responsibility:
  You act with integrity and treat everyone with respect
• Collaboration:
  
  You support your colleagues across disciplines, business segments and geographies

The Manager Transportation Operations is responsible for the execution and administration of shipments within the Lindt & Sprüngli (North America) Inc. (LSNA) logistics network. This position will monitor and improve service levels, while balancing required total cost. Required to communicate and collaborate with customer service, suppliers, and all distribution center locations on inbound/outbound volume, service challenges, and solving challenges with total distribution cost in mind.

Ensure transparency and act as a change agent leading continuous improvement initiatives to meet and exceed performance targets. Implement standard operating processes for areas of responsibility.

Responsible for tactical transportation operations with a continuous improvement mindset to generate high service levels while managing cost commitments. Ensure our systems and reporting drive efficient transportation operations to provide an accurate portrayal of transportation cost and service. Manage load planning and operations through carrier capacity discussions, timely processing of load building, shipment processing, and customer satisfaction in a cost competitive manner.

Support strategic sourcing team with analytics for RFPs and sourcing strategies. Remain abreast of industry trends and educate stakeholders on impacts to KPIs. Maintain effective and ethical relationships with suppliers. Train, coach, and mentor direct reports and colleagues. The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.

Other duties may be assigned as required.

• Bachelor’s degree and 5 years of supply chain experience or a combination of experience and education
• Transportation Management Systems (TMS) experience
• Past management experience with direct reports
• Experience in consumer-packaged goods
• Advanced skills with Excel and Microsoft Office Suite

• Transportation/logistics management experience utilizing…