Global Logistics Manager

The Global Logistics Manager is responsible for leading and optimizing logistics operations across the United States and Canada, including inbound and outbound freight, carrier management, cross-border shipping, customs documentation, logistics compliance, cost control, and service performance. Global ocean carrier management is a critical aspect of this role. This role provides strategic and operational leadership to ensure materials and finished goods move safely, efficiently, accurately, and cost-effectively across from global suppliers and through Midland’s distribution, manufacturing, supplier, international consolidation operations, domestic deconsolidation points, and customer network.

The Global Logistics Manager partners closely with Gemspring (PE firm), Core Trust, Operations, Sales, Customer Service, IT, Procurement, Finance, Warehousing, and third-party logistics partners to improve freight reliability, strengthen logistics processes, reduce cost, and support scalable growth across North America and globally from our suppliers.

• Develop and execute global logistics strategy that supports in-bound transportation from suppliers into North America. Develop, recommend, and get executive approval for Global Origin Management supplier program, consolidation operations, and deconsolidation operations. Once approved, implement and manage the on-going operations.
• Develop and execute a North American logistics strategy that supports service reliability, cost efficiency, customer experience, and operational scalability across the U.S. and Canada.
• Evaluate freight lanes, shipment volume, delivery requirements, carrier capacity, and distribution patterns to identify opportunities for consolidation, routing improvements, service enhancements, and cost reduction.
• Establish standardized logistics processes, operating procedures, documentation expectations, and performance measures across locations.
• Negotiate contracts and rates with suppliers. Implement metrics to manage costs and service levels.
• Develop, recommend, and get executive approval for a freight audit and pay supplier
• Partner with Operations and Supply Chain leadership to align logistics capabilities with business growth, inventory flow, customer commitments, supplier strategy, and acquisition integration needs.
• Lead logistics integration activities for businesses acquired by Midland.
• Work closely with Gemspring and their Core Trust logistics management structure.

• Manage relationships with ocean carriers, parcel, LTL, truckload, expedited, cross-border, freight forwarder, customs broker, and third-party logistics providers. This position must have a strong market knowledge of logistics rates and provide benchmarking to leadership to ensure Midland’s rates are industry competitive.
• Lead carrier selection, rate negotiations, freight bid processes, service reviews, and contract recommendations in partnership with Procurement, Finance, and Operations. Contract management and administration of the agreements are required.
• Monitor carrier performance, on-time delivery, claims, accessorial charges, freight spend, shipment accuracy, and service failures; implement corrective actions when performance does not meet expectations.
• Ensure logistics providers understand Midland’s customer service expectations, documentation standards, compliance requirements, and escalation protocols.
• Oversee cross-border logistics processes between the United States and Canada, including customs documentation, commercial invoices, bills of lading, certificates of origin, broker coordination, and required shipment records.
• Maintain strong working knowledge of applicable transportation, customs, import/export, hazardous material, and trade compliance requirements; ensure processes are aligned with legal, regulatory, and company standards.
• Working knowledge of the global US tariff policy. Working closely with Sourcing and Finance, track and report on tariffs.
• Partner with internal stakeholders and external customs brokers to resolve customs delays, border holds, classification questions, documentation…