Senior Parts Specialist, Automotive Service

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Full Time Clerical Kansas City, MO, US

Salary Range: $25.00 To $30.00 Hourly

Why Join Our Team?

At Master’s Transportation, you’ll join a growing, privately owned company with more than 30 years of experience delivering trusted commercial transportation solutions nationwide. With one of the country’s largest fleets and locations across the U.S., we provide customized sales, rental, leasing, financing, service, and repair solutions for organizations in education, hospitality, senior living, camps, and other industries. Our team is driven by excellence, integrity, safety, and a solution-oriented mindset.

If you’re looking for a place where your work matters, your ideas are valued, and you can grow with a company that is helping move people and organizations forward, we’d like to meet you.

• Generous paid time off and 12 paid holidays.
• Competitive medical, dental, and vision insurance options.
• Company-paid life insurance and short- and long-term disability benefits.
• 401(k) retirement plan with company match. Immediate vesting.
• Flexible Spending Account and Health Savings Account options.
• Employee discounts on travel, entertainment, and more.
• Ongoing investment in employee growth and development.

Job Title: Senior Parts Specialist

Classification: Non-Exempt

Reports To: Director of Parts

Position Type: Full Time

Work Schedule: Monday-Friday, daytime hours

Job Summary: The Senior Parts Specialist provides advanced parts support for Master’s Transportation’s Service Department by accurately identifying, sourcing, ordering, receiving, and distributing parts needed for customer repairs and internal service work. This role serves as a primary resource for complex parts research, order issues, vendor coordination, inventory accuracy, and technical guidance. The Senior Parts Specialist works closely with service technicians, service advisors, customers, and suppliers to minimize repair delays, maintain dependable parts availability, and deliver responsive service.

This position does not have direct supervisory responsibility but may train team members, coordinate day-to-day priorities, and support consistent use of department procedures and systems.

Essential Functions:

• Identify and verify automotive, bus, truck, and commercial vehicle parts using vehicle information, technical specifications, catalogs, diagrams, inventory systems, and vendor resources.
• Source and order parts for customer repairs, warranty work, preventive maintenance, and internal Service Department needs while balancing availability, quality, cost, and delivery requirements.
• Serve as a senior technical resource for service technicians, service advisors, customers, and other team members on complex parts identification, substitutions, compatibility, and sourcing questions.
• Monitor open parts requests, purchase orders, backorders, special orders, and delivery timelines; communicate status updates and elevate risks that may delay service work.
• Coordinate with approved suppliers and alternate vendors to confirm pricing, availability, lead times, freight, and order accuracy.
• Receive, inspect, label, store, stage, and distribute parts in accordance with department procedures, inventory controls, and repair-order requirements.
• Ensure parts are accurately issued, transferred, returned, and credited to the correct repair order, customer account, or inventory location.
• Research and resolve discrepancies involving incorrect, damaged, missing, duplicated, or delayed parts, including returns, exchanges, warranty claims, and vendor credits.
• Support inventory accuracy…