Enterprise Account Director

Position Overview

Now Hiring! Account Director, Client Services

Location: Kansas City (Hybrid)
Status: Full-Time
Travel: Approximately 20%
Compensation: $95,000 - $125,000

About the Role

Step into a role where strategy meets influence. As Account Director, you’ll serve as a senior advisor to enterprise healthcare leaders, guiding integrated marketing initiatives that drive growth, retention, and long-term value.

You’ll own the performance and profitability of your accounts, lead high-performing internal teams, and shape strategic direction in partnership with executive leadership — all while delivering work that drives measurable business results.

What You’ll Do

Strategy & Account Leadership

• Own a portfolio of enterprise healthcare accounts, ensuring client satisfaction, retention, and profitability
• Serve as the senior strategic lead, guiding the development of data-driven marketing and brand strategies
• Build and maintain strong executive-level relationships, including CEOs and senior leadership teams
• Translate client business goals into clear strategic direction for internal teams
• Oversee development and execution of integrated marketing plans, ensuring work is delivered on time, on budget, and aligned with strategy
• Monitor campaign performance, KPIs, ROI, and job profitability
• Lead cross-functional account teams to deliver strategically rooted, creatively driven work that produces measurable growth
• Proactively identify risks, opportunities, and expansion paths within existing engagements

Business Growth & Expansion

• Partner with clients to identify strategic marketing opportunities and annual scope growth
• Lead renewals and expansion conversations, driving increased engagement across services
• Support new business development efforts, including RFP responses and proposal strategy
• Collaborate with executive leadership on long-term agency growth initiatives
• Identify resource needs and support recruitment to scale account management capacity

Team Leadership & Culture

• Lead and inspire a high-performing, cross-functional account team
• Provide coaching, feedback, and strategic guidance to account managers
• Model Onspire’s core values in leadership, client interactions, and internal collaboration
• Foster accountability, curiosity, and strategic thinking within the team

What You Bring

• 5–7+ years of experience in healthcare marketing, communications, strategy, or agency leadership
• Minimum 2 years of supervisory or team leadership experience
• Strong background in integrated marketing strategy and KPI-driven performance management
• Experience working directly with executive stakeholders in healthcare organizations
• Deep understanding of brand positioning, digital marketing, and growth strategy within healthcare
• Exceptional communication, executive presence, and relationship-building skills
• Strategic thinker who can balance big-picture vision with operational execution
• Highly organized, detail-oriented, and comfortable in fast-paced environments
• Willingness and ability to travel locally and nationally (up to 20%) to support client engagement and business development
• Bachelor’s degree required;
  Master’s degree preferred

About Onspire

At Onspire Health Marketing, we are a full-service healthcare marketing agency that helps providers, hospitals, and health systems accelerate intelligent growth through strategy, creativity, and technology.

Our mission is to ignite long-term growth for healthcare clients through purposeful, integrated marketing solutions that inspire better health for providers, patients, and communities.

We combine digital innovation with data-driven strategy to help clients connect, engage, and grow in meaningful ways.

Our Core Values: Empathy
• Integrity
• Innovation
• Collaboration
• Curiosity

Why You’ll Love Working at Onspire

• Collaborative, growth-minded culture that values curiosity, innovation, and doing great work together
• Medical, Dental, and Vision Insurance
• 401(k) with Employer Match
• Generous Paid Time Off (PTO)
• Hybrid work flexibility

An Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, or any other protected status.

Compensation

This role offers a competitive compensation package that includes a base salary between $95,000 - $125,000 along with a comprehensive benefits package, with final compensation determined based on experience, skills, and qualifications.

USD $95,000.00 - USD $ /Yr.