Marketing And Customer Experience Lead

Marketing And Customer Experience Lead  Ishyo Foods Ltd#### Job description
** Job Vacancy:
Marketing & Customer Experience Lead
***
* Location:

** Ishyo Foods Ltd Administration Offices.
** Department:
** Sales & Marketing
*
* Reports To:

** Sales & Marketing Manager
** Employment
* *** Type**:
Full-time
** Role Purpose
** The Marketing & Customer Experience Lead will drive marketing strategy, brand growth, customer engagement, and service excellence across all touchpoints.
** Key Responsibilities
*** Develop and implement integrated marketing strategies.
* Lead digital campaigns including social media, Meta Ads and Google Ads.
* Oversee branding, content creation, and visual visibility.
* Conduct market research and competitor analysis.

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* Manage retailer, distributor, and customer relationships.
* Collect, analyze, and act on customer feedback.
* Track campaign performance and prepare reports.
* Support sales with promotional materials and product positioning.
* Lead and mentor marketing and CX team members.
** Required Qualifications
*** Bachelor’s degree in marketing, Mass Communication, Public Relations, Journalism, Business Administration, Economics, or related fields.
* 3–5 years’ experience in marketing, customer experience, or brand management.
* Experience with CRM systems (Odoo CRM, Zoho CRM, etc.).
** Required Skills
*** Ability to create and execute campaigns for FMCG products.
* Strong understanding of consumer behavior and branding.
* Digital marketing and social media skills.
* Ability to analyze customer data, market trends, and sales reports.
*
* How to Apply

** Send your Motivation Letter, CV, and Academic Qualifications to:

Email:
**** CC:
** finance, sales
** Discover more Shelter Group Africa Kigalistore Science Deadline : 27/03/2026

Only shortlisted candidates will be contacted.######

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Number of positions: 1  Deadline:
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