Communications Manager; North America

The Role

This position reports directly to the Global Head of Communications and works closely with the Global Internal Communications Lead, and the Head of Business Development (North America). The Manager will be responsible for developing and implementing an internal communications strategy and plan to support the priorities of the North America region.

The focus of this role will be on creating internal communications that engage employees and partners around both the global and regional priorities of the firm. They will manage and work alongside the North America Communications Coordinator, collaborating with the global communications and regional business development teams to ensure that the region has well‑developed, actionable plans. They will also provide advice and support to regional leadership.

The role includes identifying and sharing content and stories that have relevance to both regional and global internal audiences. They will have high levels of autonomy operating as a key advisor for the North America region.

• Develop internal communications plans for the North America region that ensure the strategies of the region, and the global firm are communicated, understood and engaged with, and that global campaigns are rolled out in these regions in a consistent way.
• Drive effective use of our internal communications channels – i.e., our global intranet, internal email distribution system, regional intranet pages, and draft communications, newsletters, and script townhalls as appropriate.
• Write copy for senior regional stakeholders – i.e., their internal emails, national and regional newsletters, ad‑hoc internal corporate communication, and manage their distribution through the appropriate channels.
• Work closely with other members of the communications team worldwide to source stories and updates on firm news and ensure a joined‑up approach to internal communications, change management projects, and campaign support.
• Track and measure progress on objectives.
• Support any other aspect of the communications team's work (whether internal or external) as directed.
• Additionally, as the most senior communications professional in the region, the Manager will be expected to support certain elements of our external communications activity for the region: for example, drafting external corporate announcements (press releases, social media posts etc.) in conjunction with the global communications team.
• Oversee the Communications Coordinator in their management of social media activity for the region.

• Experience working in communications functions or in communications agencies is required. Experience in the legal or professional services sector is highly valued.
• High degree of professionalism and evidence of successful senior stakeholder exposure.
• Excellent communication skills: ability to write clearly, concisely, and convey key messages is a must.
• Strong organizational and project management skills and the ability to handle multiple priorities within tight timescales while maintaining high standards.
• Team‑spirited and collaborative, while being able to take the initiative and work independently.
• Strong interpersonal skills and the ability to work with all levels with confidence, positivity, and diplomacy.
• An interest in technology and experience in working with intranet, email marketing software, and social media platforms (or related technologies and systems) is an advantage.
• Proficiency in MS Office, including PowerPoint and Excel. Digital media skills are an advantage.

Clyde & Co is committed to providing meaningful personal and professional development opportunities to help our people perform effectively in their roles and achieve their career goals.

Our competency framework supports all aspects of Business Services career development and focuses on the following key areas:

• Technical Excellence
• People and Team
• Client/Stakeholder Relationships
• Service Delivery and Commercial Awareness
• Personal Effectiveness

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people…