Advocate Supervisor

Reports To

Manager of Advocate Supervisors

Volunteer Advocates

Full-time

Please include a cover letter that helps us understand your motivation, values, and readiness for this position. No phone calls or emails, please.

Jackson County CASA (Court Appointed Special Advocates) is a 501(c)(3) nonprofit organization that mobilizes community volunteers to advocate for children who have experienced abuse and/or neglect and are under the jurisdiction of the Jackson County Family Court. Our clients face multiple risks, including permanent separation from their birth families due to substance use disorders, untreated mental health, intimate partner violence, poverty, community violence, and intergenerational trauma.

CASA Volunteer Advocates and staff engage in fact‑finding and relationship‑building with child clients to assess their needs and make informed recommendations to the court. Collaboration with children and their families is a core value of our work and is essential to achieving effective advocacy and just outcomes within a complex child welfare system.

Each child is assigned a rigorously screened and extensively trained Volunteer Advocate and Staff Attorney who work together to represent the child's best interests. The team is supported by staff social workers and child welfare experts, providing individualized advocacy grounded in evidence‑based practices to ensure the best possible outcomes for children and increase the likelihood of safe family reunification.

• Connection:
  We believe that every person deserves meaningful relationships with supportive and loving adults, family, and community and preservation of their cultural heritage, traditions, and identity.
• Respect:
  We value people of all backgrounds and identities and believe that every person deserves to be honored, included, and heard.
• Collaboration:
  
  We recognize that effective progress and problem‑solving require diverse voices, ideas, and perspectives.
• Integrity:
  We honor our commitments to our children and the Court with transparency, honesty, and fairness.
• Responsibility:
  We maximize our resources and support through accountability to our children, stakeholders, and community.

The Advocate Supervisor engages, supports, and provides ongoing supervision to CASA’s Volunteer Advocates. This role ensures that every child under the Jackson County Family Court’s jurisdiction receives zealous and thorough advocacy with special attention to timely and family‑based permanency. The Advocate Supervisor models relationship building and solution‑oriented problem solving with child clients, their families, and community partners to Volunteer Advocates. They also invest substantial time in connecting with their assigned Volunteer Advocates to understand their unique skillset and to engage them in meaningful volunteer work.

A typical day of an Advocate Supervisor always looks different. Some days will be spent reviewing and editing Volunteer Advocate court reports and maintaining the agency’s client database, while other days will be spent out in the field coaching Advocates at child visits and case meetings, and even meeting them in the community to answer their questions and provide mentorship. Volunteers are the best part about the Advocate Supervisor’s job, and they recognize and embrace that Volunteer Advocates are one of the agency’s most valuable resources and the key factor to the high‑quality representation delivered to the agency’s clients.

Volunteer Supervision

• Introduces Volunteer Advocates to a case and provides onboarding specific to the assigned case’s needs.
• Provides ongoing supervision to motivate and empower Volunteer Advocates to zealously advocate for the needs of their children, directing their efforts to improving client well‑being and driving timely and family‑based permanency.
• Ensures child welfare best practices and ethical conduct are always carried out by Volunteer Advocates.
• Models relationship building and communication standards by accompanying Volunteer Advocates on client…