Foundation Coordinator

Job Description

The Foundation Coordinator is an essential member of the Foundation Operations Team, leveraging nonprofit expertise to manage and optimize the organization's donor database. This full-time, exempt position reports to the Donor Services Manager and is responsible for accurate data management, efficient gift processing, and initiatives that enhance the overall donor experience.

Key Responsibilities

Donor Services

Create an exceptional donor experience

o Monitor the Foundation's general inbox daily

Respond promptly or route inquiries to the right team member to ensure all questions are answered

o Serve as the go-to resource for donors who prefer to give by phone

Provide clear, friendly guidance and confirm details with accuracy

o Maintain a well-organized digital donor archive

Gift Processing

Collaborate with operations and finance teams to ensure timely and accurate gift receipting and financial reporting

o Enter gifts through gift batch, generate acknowledgements, and prepare gift batch reports

o Prepare honor/memorial acknowledgement letters monthly and serve as backup for other staff

o Enter payroll gift batches and maintain pledge schedules, including quarterly pledge reminders

Prospect Research & Management

Conduct research on individuals, corporations, and foundations to identify potential donors and assess giving capacity

Prepare detailed profiles and reports to support fundraising strategies

Utilize wealth screening tools and public resources to gather and analyze data

Collaborate with development officers to prioritize prospects and inform cultivation plans

Events

Set up events in CRM, including event details, registrant tracking, and sponsor information

Prepare event-related reports and assist with registration, seating, name tags, and onsite payment management

Provide coverage and support for development and special events staff; attend events as requested

Other Duties

Assists with enhancing the overall donor experience with other duties as assigned

Skills and Competencies

3+ years of experience managing donor databases and relationship management systems in a nonprofit environment

Proven ability to deliver exceptional customer service and work collaboratively across teams

Meticulous attention to detail, strong organizational skills, and commitment to accuracy

Self-starter with the ability to work independently, prioritize multiple projects, and meet deadlines

Outstanding written and verbal communication skills, with a professional and approachable style

Solid understanding of nonprofit gift receipting processes and basic accounting principles

Advanced proficiency in PC-based applications and Microsoft Office Suite

Expert knowledge of Blackbaud Raiser's Edge NXT preferred; certification or formal training is a plus

Experience integrating third-party applications with donor management systems

* Job Requirements

Applicable

Experience:

2 years

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.