Case Manager - Women & Family Center

For over 100 years, City Union Mission has offered hope to men, women and children experiencing huge challenges. Homelessness. Addiction. Poverty. We start by extending a welcoming hand and helping to meet their immediate needs - food, shelter, clothing. From there, we offer them a new foundation for their lives through Christ - and life-changing programs that move them toward physical, emotional and spiritual wholeness.

Our emergency shelter mission is to serve by providing immediate, short-term, and dignified refuge for individuals and families in crisis - protecting life, meeting basic needs, sharing the Gospel at each point of care, and creating a clear bridge to appropriate next steps.

The Case Manager provides frontline, goal-driven case management within the emergency shelter, ensuring each client is supported in stabilization and movement toward appropriate next steps.

• Intentionally and strategically seek to exemplify Jesus Christ and be equipped and prepared to share the Gospel and provide spiritual support at each point of care; showing the love of Christ and biblical hospitality through each interaction
• Conduct intake, assessment, and triage, identifying immediate needs, risks, and appropriate next steps
• Develop and maintain individualized, goal-based case plans focused on stabilization and progression toward independence; updating the database to reflect the case plan.
• Advise clients in completing applications, documentation, and referrals, including housing, identification, benefits, employment, and supportive services
• Respond to crisis situations, behavioral concerns, and safety needs, coordinating with Center Managers and leadership as appropriate

City Union Mission Requirements:

• To be a genuine believer in the Lord Jesus Christ, as evidenced by your personal testimony and your ability to clearly communicate the Gospel whenever opportunities arise.
• To possess sound Biblical character and refrain from engaging in an immoral lifestyle that could undermine or disrupt your testimony as a follower of our Lord and Savior, Jesus Christ.
• To be a member in good standing of a recognized Protestant, evangelical church.
• Agree and abide within the City Union Mission faith statement.
• To be genuinely committed to serving the poor and homeless, as expressed in the mission statement of City Union Mission.
• To be sober-minded, free from the influence of alcoholic beverages, illegal drugs, or any substance that could cloud judgment or distract from a Christian-principled ministry.

• 95% of the premium covered for Health Insurance
• Dental and Vision insurance at a discounted rate
• Health Reimbursement Account for employees who have other health insurance
• Life Insurance
• 403b Retirement Account match
• FSA & HSA options
• 11 paid holidays per year + over 3 weeks of PTO + opportunity to earn additional days off
• Discount at City Thrift stores
• Paid 30-minute lunch break; free breakfast/lunch/dinner available