Clinic Manager - Urologic Surgery

Location SAINT LOUIS, MO 63110

Scheduled Hours 40

Position Summary

Coordinates daily operations of the Center including physician support, patient services, staff supervision, and organizational management. Participates in the strategic planning and overall development of the Center.

Oversee daily operations of the Urology clinic and ensure efficient patient flow. Coordinate clinic schedules, staffing, room utilization, and provider coverage. Monitor clinic productivity, access, and appointment availability. Identify workflow issues and implement solutions to improve efficiency. Ensure clinic operations comply with Department of Surgery and organizational policies. Work with leadership to develop and implement operational goals.

Directly supervise and support clinic staff, including MAs, LPN's, RN's other assigned personnel. Develop staff schedules and ensure appropriate daily coverage. Provide onboarding, training, coaching, and ongoing performance feedback. Address performance and attendance concerns in collaboration with HR and department leadership. Conduct staff meetings and communicate operational changes and expectations. Promote teamwork, accountability, professionalism, and positive working relationships.

Serve as a primary operational contact for Urology physicians and APPs. Work with providers to identify and resolve clinic workflow and staffing concerns. Coordinate changes to clinic schedules and communicate changes to appropriate staff. Support physicians and APPs in maintaining efficient clinic operations and patient access.

Monitor patient flow and identify barriers that may delay care. Address patient concerns and complaints and ensure appropriate follow-up. Work with staff to improve communication with patients and families. Help ensure patients receive consistent and appropriate service throughout their visit.

Oversee workflows related to procedures performed in the Urology clinic. Coordinate appropriate staffing and supplies for clinic procedures. Ensure staff understand their responsibilities related to procedures and provider support.

Monitor provider schedules and appointment availability. Work with scheduling staff to maximize available clinic and procedure capacity. Identify scheduling problems and develop solutions with the appropriate teams. Ensure scheduling practices follow established Urology and organizational guidelines. Coordinate with centralized scheduling and other departments when necessary.

Promote adherence to patient safety and quality standards. Monitor compliance with organizational policies and procedures. Identify opportunities to reduce errors and improve processes. Participate in quality improvement initiatives. Ensure staff complete required training and competencies. Escalate clinical, safety, or operational concerns appropriately.

Normal Office Environment Physical Effort Typically sitting at a desk or table Equipment Office Equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Bachelor's degree or combination of education and/or experience may substitute for minimum education. Certifications/Professional Licenses:
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support
- American Heart Association, Basic Life Support
- American Red Cross

Work Experience:

Clinical Office (5 Years)

Skills:

Not Applicable Driver's License: A driver's license is not required for this position. More About This Job

Required Qualifications:

Basic…