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Field Superintendent - Service

Job in Kansas City, Jackson County, Missouri, 64101, USA
Listing for: Schindler Group
Full Time position
Listed on 2026-03-02
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

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We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t just become part of our success story;

you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

Your main responsibilities

The Field Superintendent, Existing Installations (EI) is responsible for the servicing and repair of all assigned units so as to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Area objectives. He/she is also responsible for employee selection, training and safety for all assigned projects.

ESSENTIAL FUNCTIONS
  • Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
  • Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
  • Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
  • Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
  • Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
  • Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
  • Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
  • Develop spirit of teamwork and dedication to quality improvement among all employees.
  • Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
  • Maintain and manage pro-active relationships with local IUEC business agent.
  • Advise Area management of competitor activity as related to pricing, performance and manpower
What you bring
  • High school diploma required.
  • Proven ability to lead, manage, and direct field personnel to achieve Area goals
  • Effective verbal and written communication skills
  • Demonstrated judgment in workforce planning, motivation, training, and work assignments
  • Ability to interpret customer concerns and mobilize internal resources to ensure satisfaction while minimizing cost and disruption
  • Capable of teaching and reinforcing company standards for quality, productivity, and safety
  • Skilled in influencing field employees, business agents, inspectors, and customers to resolve issues and reinforce value
What’s in it for you?
  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #Team Schindler!

Our Core Values:
  • Safety: Uphold the highest safety standards for all.
  • Integrity and Trust: Foster…
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