Quality Coordinator

Company Description Southeast Enterprises partners with area businesses to deliver high-quality production and fulfillment services that help customers increase efficiency and profitability. The organization’s mission is to provide a safe work environment and meaningful, challenging employment opportunities for Jackson County citizens with intellectual and developmental disabilities. With more than 45 years of experience and a workforce of over 100 well-trained, quality-focused individuals, Southeast handles inspecting and packaging, assembly, kitting, direct mail services, inserting and folding, and collating.

Team members take pride in consistently meeting customer expectations for quality and dependability, allowing clients to focus on their own growth and success. Southeast serves a diverse range of industries and is committed to inclusive employment and excellent service.

Role Description The Quality Coordinator is a full-time, on-site role based in Kansas City, MO. This position is responsible for monitoring and maintaining quality standards across production activities such as inspecting, packaging, assembly, kitting, and fulfillment tasks. Day-to-day responsibilities include conducting quality checks and audits, documenting findings, assisting with process improvements, and ensuring compliance with internal procedures and customer requirements. The Quality Coordinator collaborates with supervisors and team members to address quality issues, provides clear feedback and coaching, and supports training on quality-related practices.

The role also involves preparing basic quality reports, tracking metrics, and contributing to a culture of safety, inclusion, and continuous improvement.

Qualifications

• Strong quality control and quality management skills, with the ability to apply and uphold established standards.
• Experience with quality auditing and routine inspections to ensure consistent adherence to processes and customer specifications.
• Analytical skills to review data, identify trends or issues, and recommend practical improvements to workflows.
• Clear and respectful communication skills to collaborate with diverse teams and provide constructive feedback on quality performance.
• High attention to detail and accuracy in documentation, record-keeping, and reporting.
• Ability to work on-site in a production environment, prioritize tasks, and manage time effectively.
• Experience in manufacturing, production, or fulfillment environments is beneficial.
• High school diploma or equivalent required; additional training or certification in quality assurance or related fields is a plus.