VIP Lounge Host​/Marketing Rep; Part-time, Evenings​/Weekends

Job Description
ESSENTIAL JOB FUNCTIONS:

• Greets guests quickly and courteously.
• Check in VIP guests as they enter the Laurel Lounge.
• Help service guests as necessary in a team aspect. Busses guest seating areas as needed in adjacent area.
• Assists in the responsibilities of all aspects of the VIP Lounge in order to attract and retain guests while contributing to the operating success of the VIP Lounge.
• Maintains a clean workstation.
• Provides personalized service and a great experience for every guest, every time through interaction and building relationships.
• Serves all guests who request To Go orders. This includes taking the order, estimating the wait time, offer drinks while they wait, gather & bag completed order, and deliver to the guest at the host stand.
• Anticipates needs, provides fast, exceptional service and checks for satisfaction of guests.
• Works well with others, especially other wait people, bartenders, cooks, supervisors, etc.
• Promotes and is knowledgeable about casino events/services and promotional campaigns.
• Meeting attendance guidelines of the job and adhering to regulatory, departmental and company policies.

• High School Diploma or equivalent required.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be 18 years of age.
• Must be able to work any day of the week and any shift, including holidays and weekends.
• Must present a well-groomed appearance.
• Must have excellent customer service/communication skills.

• Must be able to stand or walk 8 hours at a time.
• Must be able to bend, twist, turn, squat and rotate body.
• Must be able to lift 10 pounds above the head.
• Must be able to work a fluctuating schedule that includes nights, weekends, and holidays.
• Must be able to use a computer and type on a keyboard throughout shift.
• Must be able to work independently along with a team mentality.
• Must be able to stand for prolonged periods of time or entire shift.
• Must be able to work at a fast pace and in stressful situations.
• Is able to tolerate areas containing, high noise levels, bright lights and dust.
• Must be able to read, write, speak and understand English.
• Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA:
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY:
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

• Job Identification 76708
• Job Category Sales and Marketing
• Job Schedule Part time
• Locations Harrah's North Kansas City (On-site)