Inside Sales Associate III

Job Description / Qualifications Job Summary

Responsible for generating new sales opportunities via phone, email or other electronic communication. Respond to customer order and quotation requests received via outside salespersons, telephone, e‑mail, written, and faxed correspondence. Coordinate with other departments in handling purchase orders and providing service to customers.

• Prospects for new sales opportunities. Generates leads via outbound calling and e‑mail.
• Provides product pricing by consulting the price matrix, as well as other complex tables, to determine the appropriate price. Develops code directives for certain product while maintaining target margin goals.
• Prepares and submits proposals. Generates oral and written quotations.
• Procures and maintains inventory. Monitors to ensure proper inventory turns.
• Resolves customer service issues. Tracks open sales orders.
• Performs follow‑up to ensure timely shipment of materials and customer satisfaction.

May modify processes to resolve situations.

Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct "customers" of the process.

Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Technical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.

• Experience selling in an inside sales environment and/or demonstrated success working with customers.
• Experience with inventory sales.
• Degree preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area:

Sales

Work Type:
On‑Site

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and affirmative action employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.