Strategic Account Manager

Job Description:

• The Strategic Account Manager (SAM) will build relationships with key customers as defined by the influence and/or revenue impact within the regional boundaries.
• The SAM will understand and recommend all Client Radiology and Service offerings to these customers as well as identify opportunities to expand business through new products and increased utilization.
• The SAM will establish a comprehensive Strategic Account Business Plan aimed at navigating a System by penetrating the top- influencing Stakeholders impacting Radiology decision processes/purchases, as well has at the c-suite level where appropriate.
• The SAM will embrace a value-creator role by recognizing and creating ways to increase value delivered to the account to lead change, create competitive immunity and create Customer Success.
• SAM will work collaborate with the Strategic Area Director, Regional Sales Director and Portfolio Representatives when appropriate on pricing on both a regional and national level while understanding the overall financial impact on the business.
• The SAM will lead coordinate and implement delivery of local and national resources to address key customer support needs and further embed a Client relationship.
• The span of coverage will be 5 Major accounts in within the Kansas City, MO Metro. Travel up to 50% within the territory. The Major Accounts focus are 2 accounts in Kansas City, 1 each in St. Louis, MO, Columbia, MO and Lexington, KY. The position is residence based and candidate must be domiciled within the territory.

• Develop and execute Strategic Business Plan, in conjunction with the Regional Business Plan, aimed at penetrating the top-influencing stakeholders within Radiology as well as the c-suite level where appropriate
• Account for developing strategic long-term business partnerships with top tier accounts within the region
• Responsible for contract pricing and standardization including monitoring pricing on a Regional level and understanding Regional and National guidelines and financial objectives
• Responsible for overall sales objectives for top tier accounts in the region (revenue and gross margin) as well as contribution to overall region sales performance
• Determine utilization and deployment of experts in the region to support selling process (clinical, service, device, and contrast resources)
• Account for full responsibilities included in executing our defined Radiology Sales Process
• Collaborate with multiple internal groups such as Customer Success Managers, portfolio account teams, service, clinical support and National Accounts to ensure delivery of customer lifetime value and success proposition
• Synthesize information quickly and create Business Reviews based in insights and value for our Customers resulting in portfolio embeddedness and Customer Success
• Identify, understand and leverage healthcare trends in engagement and sales process.

• Bachelor's (or technical) degree required, Master's Degree preferred.
• At least 4 years of directly related experience, with broad exposure to:
• Strategic Planning & Implementation
• Medical device / pharma industry
• Sales Leadership
• Market direction
• Budgeting
• Business Insights
• Coaching &Talent Development.

• Over 7 years of directly related experience, with broad exposure to:
• Strategic Planning & Implementation
• Medical device / pharma industry
• Sales Leadership
• Market direction
• Budgeting
• Business Insights
• Coaching &Talent Development.

We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, let's talk. Please visit  to learn more.

Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.