Cluster Sales Manager - Entertainment & Long Stay

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I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.

Peggy Focheux Duval:
Director of Learning & Development, France

At Hyatt Hotels Manchester & Stratford, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts.

Hyatt Regency and Hyatt House Manchester are two world class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home‑from‑home experience.

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford’s urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

This position can either be based at Hyatt Hotels Manchester or Hyatt Hotels London, Stratford.

The Sales Manager is responsible for generating revenue across business segments, with a strong focus on the entertainment and extended‑stay markets, while maximising profitability for both Hyatt Regency & Hyatt House Manchester and Hyatt Regency London Stratford & Hyatt House London Stratford.

The role involves managing a list of accounts as well as developing new accounts & business across all markets focusing on Entertainment and long stay.

• Build and grow strategic partnerships within the entertainment and extended‑stay sectors, ensuring profitable and well‑managed accounts.
• Identify and convert new business opportunities through market intelligence, industry networking, competitive analysis, and proactive prospecting.
• Drive targeted revenue growth aligned with commercial strategy and budget objectives, with particular focus on production, crew, project‑based and long‑stay demand.
• Develop and execute Sales Action Plans tailored to key market segments and priority accounts.
• Proactively manage and convert all qualified leads, maximising production and length‑of‑stay opportunities.
• Plan and deliver focused sales activity, including client meetings and industry events, with clear objectives and measurable outcomes.
• Maintain strong awareness of competitor activity, pricing strategies, and market trends within the entertainment and extended‑stay landscape.
• Provide monthly reporting on activity, account performance, and market conditions impacting your portfolio.
• Host client entertainment, site visits, and familiarisation trips to strengthen relationships and showcase both properties.
• Support wider Commercial initiatives and contribute to the overall performance of both Hyatt Regency and Hyatt House properties.

Ideally, you will have gained experience and developed strong market knowledge of Manchester and/or London in a similar role, preferably within an upscale or lifestyle hotel environment. A solid understanding of the entertainment sector and extended‑stay demand would be highly advantageous.

You are passionate about delivering exceptional client experiences and driven by commercial growth and market development. You are results‑oriented, commercially astute, and focused on exceeding targets.

If you are an ambitious, relationship‑driven sales professional looking to join a high‑performing and energetic team, we would be delighted to hear from you.