Security Account Manager

Overview

Founded in 1973, Inter‑Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter‑Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra‑high net worth individuals.

Inter‑Con employs over 35,000 security personnel world‑wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter‑Con remains 100 % family owned and managed and operates as the industry leader in the field of customized, high‑requirement security solutions.

Inter‑Con is Everywhere Security Matters.

Under direction of the Director of Operations, the Account Manager will undertake general oversight of operational and administrative functions across a large contract assigned. This person will ensure the highest standards of security and compliance are being met across all sites.

• Administers internal control programs, as designated by the Director of Operations, to facilitate the operational or administrative qualifications of the contract.
• Manages large‑scale deliverables and ensures security variables such as Non‑billable Overtime are maintained at or exceeding company standards.
• Receives and executes, on behalf of the Director of Operations, such technical directions as the client may issue within the terms and conditions of the contract.
• Monitors and acts upon all attendance and disciplinary issues of Contractor’s personnel.
• Prepares all weekly summary reports required for the operation, including but not limited to post‑incident reports and daily total guard hours.
• Maintains all post orders in a central file and ensures posts have copies of these orders at all times.
• Conducts specialized security training required by the Director of Operations.
• Establishes performance measures for the service provided under this Contract and other means to ensure productivity and overall effectiveness.
• Attends daily briefings with both the Director of Operations and/or the Senior Vice President of Operations to provide updates on all posts and communicate any issues, problems or concerns including the number of Agents on post and the number of relief Security Agents as required.
• Recommends enhancements to policy and procedures.
• Engages subordinate Managers and Security Operators to ensure contract compliance and define performance expectations.
• Ensures sound business practices are deployed to comply with financial performance projections.
• Maintains high standards of competence through instruction and training for the Managers, Supervisors, and security personnel.
• Provides direct management to subordinate personnel.

• Must possess at least eight years of experience managing security operations at a complex, multi‑use facility; or six years serving in the US military or law enforcement.
• Must be highly organized and available during off‑hours, weekends, etc.
• Must possess excellent verbal and written communication skills.
• Must have experience managing Guard staff.
• Must possess a valid Driver’s License.
• Must be able to receive and disseminate information clearly.
• Must be able to support First Responders as directed.
• Must be able to multi‑task and prioritize.
• Must be courteous, 'customer‑service' demeanor.

Inter‑Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.