Resource Officer

Position:
Resource Officer
Salary:$24.00 - $28.00 hourly
(Starting salary depends on education and experience)
Job Type:Full Time
RESPONSIBILITIES: To ensure safe services are provided to the children and families served throughout Cornerstones of Care. The Resource Officer will assist in ensuring a safe environment of care for team members as they provide critical support to our community. This position plays an integral role in assiting team members with de‑escalating challenging situations in a non‑confrontational manner. The Resource Officer will conduct safety inspections, drills and site reviews while providing insight on crime deterance and will support with follow up when incidents occur.

This position will participate in risk management and prevention. The Resource Officer will be based out of one of Cornerstones of Care’s main campuses but will be available to rotate to other agency locations as needed.

• Patrols agency facilities (e.g. grounds, roads, buildings, adjacent areas, parking lots, etc.) for the purpose of providing visibility, maintaining security and deterring criminal activity.
• Escorts clients, assigned personnel and/or visitors (e.g. between facilities, etc.) for the purpose of ensuring personal and site security as needed.
• Accompanies Cornerstones of Care drivers while completing transportation requests with clients who require higher behavioral support needs and pose safety risks when secure transport options are not available, or when Resource Officer support is more appropriate.
• Responds to a variety of situations (e.g. accidents, injuries, vandalism, suspicious activities, alarms, crisis support, de‑escalation, etc.) for the purpose of taking the appropriate action to resolve immediate safety and/or security concerns.
• Reacts quickly and calmly in emergency situations and responds to safety and emergency needs with respect and regard for the client and team members’ emotional and social well‑being. Responses will be in alignment with Safety Crisis Management, Sanctuary and other organizational processes as required.
• Is ready to respond to situations that may be life‑threatening or harmful, including exposure to dangerous chemicals or other toxic substances, infectious diseases, fire, gunshots, physical confrontations, etc.
• Be ready to dispatch to various sites as needed. Some requests may occur in advance as teams are alerted of upcoming safety or crisis support needs and some requests may be based on emergencies.
• Assist with de‑escalation in a non‑confrontational manner and respond to incidents with clients, team members or visitors.
• Coordinate with police or other security personnel as needed to respond to incidents.
• Administers first aid to clients, staff and/or visitors (e.g. medical incidents, fight injuries, etc.) for the purpose of providing immediate emergency care.
• Demonstrates knowledge and operation of security system cameras for the purpose of ensuring the safety of clients, parents, and staff.
• Conduct monitoring inside and outside of facilities as assigned to ensure safe spaces.
• Rotate through Cornerstones of Care facilities to conduct safety inspection checklists.
• Remain abreast of federal and state laws, city ordinances and relevant contract requirements as they apply to Cornerstones of Care facilities and programs.
• Initiate contact with and maintain a good working relationship with other law‑enforcement agencies and security organizations.
• Act in accordance with and support others to adhere to the procedures within the Emergency Preparedness Plan.
• Prepares a variety of documents (e.g. incident reports, activity logs, procedures, etc.) for the purpose of record keeping, providing written reference, and/or conveying information and is willing to provide information to the Risk Management committee and leadership as requested.
• Communicate with program and site leadership regarding safety and crisis intervention support needs.
• Participate in agency Risk Management Committee and incident debriefing as necessary.
• Send pertinent safety and incident notifications to executive leadership and program directors as indicated in agency procedures.
• Utilize the organization’s…