ServiceNow UI Developer; UI​/Workspace Customizations

Service Now UI Developer (UI / Workspace Customizations)

Location:

Remote (only local profiles from Kansas City, Frisco, or Seatle)

Duration:
Long Term Contract

Note:

We are looking for candidates who are willing to work on a W2 basis (USC, GC).

Primary Skill Set as Suggested:

• Service Now UI developer with experience in workspace customizations and Custom UI development using the Now UI Framework and UI Builder. For this developer we are also open to someone having pure NodeJS background using Typescript or JavaScript and some experience with OpenAI APIS / AI Agents with Service Now experience.
• Service Now CSA certification required.

Job Summary:

• We are seeking a talented Service Now UI Developer to join our Service Now platform team. The ideal candidate will have strong expertise in building modern and responsive user interfaces using the Now Experience UI Framework, UI Builder, and customizing Service Now Work spaces. You will collaborate with product owners, architects, and platform engineers to deliver engaging, performant, and scalable user experiences for our enterprise Service Now applications.

Required Skills and Qualifications:

• 5+ years of experience developing on the Service Now platform.
• Hands-on experience with Now Experience UI Framework, UI Builder, and Service Now Work spaces.
• Proficient in JavaScript, React, and Web Components.
• Experience working with GraphQL, Glide Record, and Service Now REST APIs.
• Solid understanding of Service Now data model, App Engine Studio, and Scoped Applications.
• Strong UI/UX design sense and familiarity with Figma or similar design tools is a plus.
• Familiar with Agile/Scrum development methodologies.

Service Now CSA certification required; CAD or additional certifications preferred.

Key Responsibilities:

• Design and develop custom user interfaces using the Now Experience UI Framework (using React & Service Now Components).
• Build and configure Agent Work spaces and custom work spaces using UI Builder.
• Build and configure Integrations using Integration HUB
• Experience in experience with creating actions, flows, playbooks, custom spokes & scripting.
• Develop reusable components, templates, and data visualizations tailored to business workflows.
• Integrate with Service Now APIs (REST, GraphQL, Glide Data) for dynamic and context-aware UI experiences.
• Collaborate with stakeholders to understand UX requirements and translate them into high-quality UI designs.
• Optimize UI performance and ensure accessibility and responsiveness across devices.
• Participate in code reviews, sprint planning, and agile development ceremonies.
• Stay current with the latest features and roadmap updates in the Service Now Now Experience ecosystem.