Automation Engineer

Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Automation Engineer

The Automation Engineer is responsible for designing, developing, and maintaining automation solutions that drive operational excellence, reduce manual effort, and improve service reliability across MC&O. This role leverages software engineering, automation technologies, data analysis, and modern infrastructure practices to automate operational workflows, monitoring, reporting, and system integrations. The engineer will collaborate with Operations, Engineering, and Support teams to identify automation opportunities, streamline processes, and build scalable solutions that enhance performance, resilience, security, and efficiency.

Success is measured through measurable improvements in operational effectiveness, automation adoption, quality, reliability, and reduction of manual intervention.

• Design, develop, and maintain automation solutions that eliminate manual effort and improve operational efficiency.
• Develop scripts, queries, integrations, and lightweight applications using technologies such as Python, SQL, and other automation platforms.
• Automate operational workflows, monitoring processes, reporting functions, and system integrations through APIs and internal tools.
• Analyze operational data and create automated reporting and insights that support business decision‑making.
• Implement Infrastructure as Code (IaC) and automation practices to improve consistency, scalability, and operational efficiency.
• Support cloud‐based and distributed technology environments through automation and operational tooling.
• Contribute to CI/CD automation and deployment processes that improve speed, quality, and reliability.
• Apply software engineering best practices including testing, documentation, version control, and operational support.
• Partner with stakeholders to identify operational pain points and transform repetitive activities into scalable solutions.
• Measure and report automation outcomes, focusing on efficiency gains, service reliability improvements, and operational quality.

The ideal candidate combines automation engineering, data analysis, and operational problem‑solving skills to improve efficiency and reliability across a complex technology environment. They have experience building automations, working with operational data, and integrating systems using modern development and infrastructure practices.

• Has experience developing automation solutions using one or more scripting or programming languages.
• Possesses strong SQL and data analysis skills for reporting, workflow optimization, and operational insights.
• Understands cloud infrastructure, distributed systems, and modern Dev Ops practices.
• Has experience integrating systems using APIs and automation platforms.
• Demonstrates strong analytical and problem‑solving capabilities.
• Produces maintainable, well‑documented, production‑quality solutions.
• Embraces an automation‑first mindset and continuously seeks opportunities to improve efficiency and reliability.

Mastercard is a merit‑based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

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