Director of Development

About Blitt and Gaines, P.C.

Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation’s largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.

The Director of Software Development is responsible for the strategic leadership, technical direction and operational management of the organization’s Software Development, Quality Assurance and Data Operations functions. This is a hands‑on technical leadership position requiring deep software engineering expertise, enterprise architecture experience and a proven ability to build and lead high‑performing engineering organizations. The Director will evolve engineering standards, modern software development practices, AI‑assisted development workflows and scalable technical architectures while partnering with executive leadership to align technology initiatives with business objectives.

The Director oversees an engineering organization of approximately ten technical professionals consisting of five Software Developers, one Quality Assurance Analyst and a Data Operations Manager/Database Administrator who leads three Data Operations Specialists. The position is accountable for software engineering, database architecture, reporting platforms, application modernization, technical strategy, engineering productivity and the continuous improvement of software delivery processes.

• Define and execute the long-term software engineering strategy for the organization.
• Lead architecture and technical design decisions for enterprise applications and services.
• Establish engineering standards, coding guidelines, architectural principles and development best practices.
• Balance delivery of business initiatives with reduction of technical debt and platform modernization.
• Drive continuous improvement across engineering processes and software quality.
• Serve as the organization’s senior technical authority for software engineering.

• Lead the design, development, testing, deployment and maintenance of enterprise software systems.
• Review application architecture, database design, API design and implementation approaches.
• Guide modernization initiatives involving legacy applications and platforms.
• Develop scalable service‑oriented and API‑driven architectures.
• Promote reusable software components and engineering consistency.
• Ensure applications are secure, maintainable, scalable and supportable.

• Provide strategic leadership for the organization’s Data Operations function.
• Partner with the Data Operations Manager to ensure reliable reporting, ETL processes, data synchronization and enterprise reporting platforms.
• Oversee Microsoft SQL Server architecture, database performance and data integrity.
• Support enterprise reporting initiatives utilizing Microsoft Power BI.
• Ensure application architecture and database design remain aligned with long‑term business needs.

• Lead Agile software development using Azure Dev Ops.
• Manage engineering roadmaps, sprint planning, backlog prioritization and release planning.
• Establish engineering metrics around delivery, quality, stability, cycle time and operational performance.
• Improve deployment automation and CI/CD pipelines.
• Implement engineering governance including peer reviews, coding standards, release management and production change control.
• Drive operational excellence through proactive monitoring, logging, observability and incident management.