Member Services Representative

Member Services Representative F/T and P/T

Part Time
• Kansas City (Antioch)

Immediate Openings, join the largest Planet Fitness Franchise Group, 172 Clubs Strong!

We Offer Fun and Exciting Perks When You Work for United PF Partners

* Free Black Card Membership
* Health, Dental, Vision Insurance
* Paid Time Off *

* Employee Assistance Program
* Leadership Development Training
* Uniforms *

* Company Events
* 401k with match
* Full & Part Time
* Socially Responsible Partnerships *

CAREER OPPORTUNITIES FOR MANAGEMENT AND GROWTH

Planet Fitness Kansas City is hiring! Look no further if you like to have fun and want to positively impact people in the coolest place on the planet. Your opportunity has arrived for 2021!

THE PLANET FITNESS MISSION

We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone.

In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong!

THE OPPORTUNITY

United PF is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United PF may be the place for you. A role with United PF Partners is an opportunity to be a part of something special. If you would love working for a rapidly-growing company that changes people’s lives for the better each and every day, helps them live healthier, doesn’t judge anyone, and supports their communities, then this may be your dream job!

What You'll Be Doing

As a Member Services Representative you are a high-energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

• You will ensure our club is super clean because our members value this and we’re known for that too.
• Finding new and current members to join the fitness trainer in fitness classes.
• You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
• You will help the entire team at the welcome desk checking in our members while providing greetings and farewells. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
• Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
• Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
• United PF offers competitive salaries, PF Black Card membership and opportunities for growth.

What You'll Bring to the Table:

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for helping others.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• High School diploma or GED equivalent.

Physical Demands:

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

About United PF

United PF ("UPF") is the largest developer and operator of fitness clubs under the Planet Fitness brand. UPF operates in the High Value Low Price (HVLP) segment and serves 1.1 million members across more than 160 clubs in 14 states. The company was formed in 2016 and is headquartered in Austin, Texas.

United PF is owned by American Securities, a leading U.S. private…