Traffic Controller - Kansas , MO

Job Details

Shift: Monday-Friday 7am-1:30pm and/or Monday-Friday 1:30pm-8pm
Location: Kansas City, MO
Compensation: $20/hr

• Willingness to work in all elements – heat, wind, snow, rain, etc.
• Reliable transportation is required as this is a more remote location, and the bus schedule does not align with the ending of the shift.
• Working holidays is mandatory – the primary focus of this role will be directing holiday traffic.

• Competitive wages – $20/hr!
• Internal growth opportunities are our first priority!
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately.
• Paid training & free uniform!

• Health Coaching & Resources – One‑on‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) – You and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

• Three tiers of health insurance to meet your needs, vision, dental provided
• Generous paid time off in a positive, work‑life balance environment
• Short‑term & long‑term disability
• 401K match
• and more!

The Traffic Controller supports Kansas City by directing traffic to help reduce traffic congestion and direct pedestrians to certain areas.

• Greets and assists the traveling public with a professional and cordial demeanor.
• Direct vehicular and pedestrian traffic at the main terminal of the airport to ensure the curbside is free of unattended vehicles.
• Act as liaison between the airport, traveling public, tenants, vendors, and ground transportation companies to ensure compliance with local rules and regulations.
• Assist the public with general inquiries, most importantly parking and ground transportation options.
• Work independently and with team members, reporting to a field supervisor.
• Resolve customer complaints in accordance with policies and procedures.
• Respond to incidents and critical situations in a calm, problem‑solving manner.
• Rely on instructions and pre‑established guidelines to perform the functions of the job.
• Ensure the terminal, curbside, and parking areas are aesthetically presentable through monitoring of parking lots, setting up and/or removing signs as necessary, sweeping, and removal of trash and debris.

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi‑task.
• Ability to interpret policies, procedures, and standard business practices.
• Willing to work early mornings, nights, weekends, and holidays.
• Establishes and maintains effective working relationships with employees, tenants, other governmental agencies and departments, community, airport users, and the traveling public.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions, and other points of view.
• Interpersonal skills are necessary to be courteous of passengers while directing traffic and performing other duties.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.