Wheelchair Agent

Wheelchair Agent - Full-Time

Location:

Kansas City International Airport (MCI)
Company:
Huntleigh USAPay Rate: $15.00 per hour

Schedule:

Full-Time Requirements:
Holiday and weekend availability required. Overtime may be available based on operational needs.

Immediate Hiring Need Why Join Huntleigh USA?

Huntleigh USA is seeking customer-focused individuals to join our team at Kansas City International Airport (MCI). This position offers an exciting opportunity to work in a fast-paced airport environment while assisting travelers and making a positive impact on their journey. Team members may also have opportunities to be cross-trained in additional operational roles, including:

Bag Runner Escort Agent Southwest Turn Clean (Cabin Cleaner)
If you enjoy helping people, working as part of a team, and building a career in the aviation industry, we encourage you to apply.

Benefits (Eligibility Varies by Location)
Medical Insurance Dental Insurance Vision Insurance Flexible Scheduling Options Airport and Airline Industry Experience Career Growth Opportunities Advancement Into Leadership Positions Within Huntleigh USA Position Objective The Wheelchair Agent assists airline passengers who require or request wheelchair transportation services throughout the airport while delivering exceptional customer service. This role is essential in ensuring passengers receive safe, courteous, and efficient assistance throughout their travel experience.

General Qualifications Must be 18 years of age or older

High school diploma or equivalent

Reliable transportation

Eligible to work in the United States Ability to pass an FBI background check

Bilingual candidates are encouraged to apply; second language proficiency is preferred but not required

Preferred Qualifications Previous customer service experience preferred

Professional demeanor and appearance

Strong communication and interpersonal skills

Positive attitude and willingness to assist others

Passion for helping people from diverse backgrounds

Ability to work effectively in a fast-paced environment

Duties and Responsibilities Safely transport passengers throughout airport terminals and facilities

Assist passengers in and out of wheelchairs as needed

Provide directions and general airport information

Deliver exceptional customer service to passengers, airline personnel, and the public

Coordinate assignments and passenger information with dispatch and airline gate agents

Comply with all Transportation Security Administration (TSA) requirements and security procedures

Complete incident reports for accidents or unusual events

Maintain accurate wheelchair trip logs and related documentation

Support operational needs and perform other duties as assigned

May be cross-trained and assigned to additional airport service roles as needed

Physical Requirements Must be able to lift, carry, and support up to 75 pounds or more

Must be able to push wheelchairs and assist passengers safely

Ability to stand, walk, bend, stoop, squat, and reach frequently throughout the shift

Ability to work indoors and outdoors in varying weather conditions

Ability to remain active for extended periods during the workday

Work Environment This position is performed in an active airport environment with constant interaction with passengers, airline personnel, airport staff, and the public. Employees may be exposed to varying weather conditions, moderate noise levels, and a fast-paced operational setting.

Equal Employment Opportunity Huntleigh USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.

Apply Today Huntleigh USA has an immediate need for dependable and customer-focused Wheelchair Agents at Kansas City International Airport. Join our team and begin building a rewarding career in the aviation industry while helping create a positive travel experience for passengers every day.

QUALIFICATIONS
• High School Diploma or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit torandom testing requirements.