Field Operations Support Assistant; part-time

Field Operations Support Assistant (part-time)

Join to apply for the Field Operations Support Assistant (part-time) role at Service Corporation International.

• Prepares death certificates, prayer cards, and related documents
• Completes required permits and certificates
• Prepares and processes Veteran’s paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors, and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family’s needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet, and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner, and physicians

• High School or equivalent

• 1–2 years of experience in an office clerical or customer service capacity required
• Experience working in a customer‑focused and fast‑paced professional environment required

• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
• MS Office Suite experience preferred
• Basic mathematics skills required
• Good verbal and written communication skills
• Strong organizational skills and detail oriented
• High level of compassion and integrity
• Ability to maintain confidentiality

Salary: $18.00/hr

Part‑time associates working an average 20 hours a week may be eligible for 401(k).

Location:

Mission Hills, CA, US.

As part of your pre‑employment background check, your criminal conviction history will be verified because the role requires working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.